workflow

CRM Workflows Don’t Work, E-mails Don’t Send…

Symptom: You choose to run a workflow but nothing seems to happen and the new workflow doesn’t appear in the workflow tab.

Theory: If my CRM exam studyage served me right, the Microsoft Dynamics CRM is composed of 3 parts. The application layer producing the business logic, the data layer interfacing with SQL and the async service layer doing stuff like workflows on the background (a bit like SQL agent). If the first 2 break, you won’t get your CRM site at all. When the async service layer breaks, it’s a bit more subtle like in this case. Read More…

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