Tag Archives: CRM

Login SAP CRM as a Separate User than Single Sign-On

If you have SSO enabled on SAP CRM, you can sometimes get stuck with your user on your computer’s certificate and you can’t get out of it with logout, delete cookies, no auto-login etc. But what you can do is add

?sap-user=DIFFERENTUSER

at the end of your usual sap/bc/bsp/sap/crm_ui_start/default.htm URL and the login dialog will prompt. Try it in conjunction with ‘Clear SSL state’ button in the Content tab of Internet Options


The license code is not compatible with the installed version of Microsoft Dynamics CRM

This potential CRM error should typically appear if you had a CRM database, uninstalled it and then tried to reinstall with a different license type. But it can also appear if you used a different license code during the reinstall. You can get confused if you have access to multiple installations and forgot the key you used for a particular instance. But no worries, you can find you key again in SQL -> MSCRM_CONFIG -> ConfigSettings -> LicenseKey. Use that key and it should solve your problem


My Take on the MB2-633 CRM 4.0 Installation and Deployment Exam

Here’s my experience on Microsoft’s MB2-633 exam which I just passed, on the second try.

First of all, as far as I can tell, the Prometric exam has 50 questions and there are only 50 questions in their question pool. The questions I got on my second try are the exact same as on my first exam. Continue reading


CRM 4.0 Read-Only / Disable / Hide Fields Based on Security Role

Suppose you want to make some fields editable for only some users in CRM forms, there is a great and simple MSDN blog that outlines how to do it.

Here’s a copy of  their code. Just change _roles and _fields to the fields’ names that you want to disable for _roles. Flip it around and enable it only for those users by changing line x to false.

Put it in your form’s onLoad event at Customization->your entity->Forms and Views->Form->Form Properties->Event, OnLoad->Edit Continue reading


CRM Workflows Don’t Work, E-mails Don’t Send…

Symptom: You choose to run a workflow but nothing seems to happen and the new workflow doesn’t appear in the workflow tab.

Theory: If my CRM exam studyage served me right, the Microsoft Dynamics CRM is composed of 3 parts. The application layer producing the business logic, the data layer interfacing with SQL and the async service layer doing stuff like workflows on the background (a bit like SQL agent). If the first 2 break, you won’t get your CRM site at all. When the async service layer breaks, it’s a bit more subtle like in this case. Continue reading